Care FAQs: Answers for Families and Caregivers
Caring for a loved one brings many questions. Reserve Care provides clear answers so families can make informed decisions with confidence.
Getting Started With Care
Can my loved one receive care at home?
Yes. We provide hospice and palliative care in homes, hospitals and our care centers. We meet families where they are most comfortable.
How do I start hospice or palliative care?
You can call Reserve Care directly or ask your doctor for a referral. Our team will explain next steps and help coordinate care.
How do I know if my loved one qualifies for care?
Eligibility is based on the patient’s health condition and care needs. Our team reviews your situation and guides you through the process.
Understanding Services
How often will the care team visit?
Visits depend on your loved one’s needs. Our team regularly checks in to manage symptoms, provide guidance and offer support.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and quality of life at any stage of illness. Hospice care supports patients whose illness is no longer responding to curative treatment and emphasizes comfort and family support.
Insurance and Costs
What if I have questions about billing or payment?
Reserve Care staff can explain your options, help with forms and guide you through financial questions.
Does insurance cover care?
Most insurance plans, including Medicare and Medicaid, cover hospice and palliative care. Our team helps you understand coverage and any out-of-pocket costs.
Support for Families
What happens after a loved one passes?
Our team provides bereavement support for families and guidance on next steps. Support continues for up to 13 months after the loss.
How are siblings or other family members supported?
We offer emotional support, counseling and activities to help siblings and family members cope with illness and loss.
Will someone help me as a caregiver?
Yes. Reserve Care supports caregivers with training, guidance, counseling and respite resources.